Dividing It
Right next to the line that very clearly in black ink said that he wanted to leave a $2,000 tip for this staff team, there were instructions for exactly how to divide up this money. He said that James should get $1,000, while Laura and Chris should get $500 each. This was incredible, but why did he want to leave such a big tip?
Thank You
The next morning, Chris sent this man an email in which he very clearly expressed his gratitude, not only for the tip, but for this man being such a loyal customer. “He said he’s very happy with what we’ve built and that he’s proud to be a customer,” Chris stated. The customer also said, “I’m very happy to express my gratitude in that way.”